Frequently Asked Questions
Everything you need to know about your next adventure with Stubble & Co.
What is your shipping policy?
We offer free standard shipping on all orders over $150. For domestic orders, delivery typically takes 3-5 business days. Express shipping options are available at checkout for those who need their gear sooner.
How do I return or exchange an item?
We offer a 30-day return policy for all unused items in their original packaging. To initiate a return or exchange, please visit our online returns portal with your order number and email address.
Are your bags waterproof?
While most of our bags are crafted from highly water-resistant materials like waxed canvas and recycled PET, they are designed to be weather-resistant rather than fully submersible. They will keep your belongings dry in heavy rain.
Do you offer a warranty on your products?
Yes, we stand by the quality of our craftsmanship. All Stubble & Co products come with a 2-year warranty covering manufacturing defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna.
How should I clean and maintain my bag?
We recommend spot cleaning with a damp cloth and mild soap. Avoid machine washing or tumble drying, as this can damage the protective coatings and structural integrity of the materials.